Last updated: September 4, 2026

Our 60-Day Money-Back Guarantee

The FRESH Method – 21-Day Bad Breath Reset™ is covered by a 60-calendar-day “satisfied or refunded” guarantee. This is a commercial guarantee based on customer satisfaction, not a promise of a particular health or wellness result.

Eligibility period

A refund request must be received within 60 calendar days from the purchase date. Requests received after this period may be refused, subject always to any mandatory rights under applicable law.

How to request a refund

Email support@wholenovia.com, preferably using the email address used for the purchase. Include the name and email associated with the order so that the purchase can be identified.

You do not need to provide screenshots, a completed diary or proof that you followed all 21 days. You may be asked, optionally, why you are requesting a refund so that the product can be improved, but giving a reason is not a condition of the guarantee.

Refund method and timing

Approved refunds are issued to the same payment method used for the purchase. Processing and posting times depend on the payment provider, bank or card issuer.

Scope of the guarantee

The guarantee applies to purchases of The FRESH Method – 21-Day Bad Breath Reset™ made directly through Wholenovia.

If Beyond the Breath™ or another optional digital add-on was purchased in the same transaction, identify it in the refund request. Whether an add-on is included in the refund will be assessed according to the offer shown at checkout and applicable law.

Fair-use limitation

The 60-day guarantee may be used once by the same customer for the same product. Clearly fraudulent requests, repeat purchases after a previous refund for the same product, or evident abuse of the guarantee may be refused to the extent permitted by law.

Mandatory consumer rights

This commercial 60-day guarantee is additional to, and does not replace or limit, any mandatory statutory rights, remedies or legal guarantee of conformity available to the customer under applicable consumer law.

Contact

Seller: Antonella Stefania Lisena

Business address: Via Carlo Alberto 105, 04016 Sabaudia (LT), Italy

Email: support@wholenovia.com