Last updated: September 3, 2026

Overview

This Privacy Policy explains how Wholenovia, operated by Antonella Stefania Lisena in Italy, collects, uses, stores and shares personal data when you visit wholenovia.com, complete a quiz, subscribe to emails, purchase digital products or contact us.

Who we are

Wholenovia is operated by Stefania Lisena, based in Italy, who acts as the data controller for the personal data described in this policy. Wholenovia is intended exclusively for adults aged 18 and over. For privacy-related questions, contact support@wholenovia.com.

Personal data we collect

Depending on how you use Wholenovia, we may collect:

• Your name and email address when you request a free guide, subscribe to emails, make a purchase or contact us.

• Your quiz responses, interests and communication preferences.

• Order and transaction details. Payments are processed by Stripe; Wholenovia does not receive your complete payment-card details.

• Messages and information you provide when requesting support.

• Technical information such as IP address, browser, device, visited pages and cookie identifiers.

Cookies and similar tracking technologies

Wholenovia uses cookies and similar technologies to:

• Operate and secure the website, forms and checkout.

• Remember your cookie preferences.

• Understand website usage and measure advertising performance, where you have given consent. Necessary cookies operate without optional consent where permitted by law. Analytics and marketing technologies, including Meta Pixel, are activated only according to your choices in the Cookiebot consent banner. You can change or withdraw your consent at any time through the cookie settings available on the website.

How we use your personal data

We use personal data to:

• Provide quiz results, free guides and requested digital products.

• Process purchases, deliver orders and maintain legally required transaction records.

• Respond to questions, support requests and refund requests.

• Send newsletters and promotional emails when you have given consent. You may unsubscribe at any time.

• Measure website and advertising performance when permitted by your cookie choices.

• Protect the website, prevent misuse and comply with legal obligations.

These activities rely, as applicable, on your consent, the performance of a contract, compliance with legal obligations or Wholenovia’s legitimate interests. We do not sell personal data.

How we protect your information

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure. We also use established service providers to operate the website, process payments and manage communications. However, no method of transmission or storage can guarantee absolute security.

Your privacy rights

Under applicable data protection law, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Request restriction of processing.

• Receive certain data in a portable format.

• Object to processing based on legitimate interests.

• Withdraw your consent at any time, without affecting earlier lawful processing.

• Unsubscribe from marketing emails at any time.

• Lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

To exercise your rights, contact support@wholenovia.com. We may need to verify your identity before completing a request.

Service providers and data sharing

We share personal data only where necessary with trusted service providers that help us operate Wholenovia. These may include Systeme.io for website hosting, forms, email delivery and order management; Stripe for payment processing; Cookiebot for recording cookie preferences; Meta Platforms for advertising measurement when consent has been given; and technical hosting, security or professional advisers. These providers process data according to their respective roles, contractual obligations and privacy terms. We may also disclose information where required by law, to protect legal rights or in connection with a legitimate business reorganization. We do not sell personal data.

International data transfers

Some service providers may process personal data outside Italy or the European Economic Area. Where required, these transfers are protected through adequacy decisions, standard contractual clauses or other safeguards recognized under applicable data protection law. You may contact us for further information about the safeguards relevant to your data.

How long we keep your data

We retain personal data only for as long as necessary for the purposes described in this policy. Order and transaction records are kept for the period required by applicable tax, accounting and consumer-protection laws. Marketing data is retained until you withdraw consent or unsubscribe, after which limited information may be kept to record your preference. Quiz responses, support messages and technical data are retained only for as long as reasonably necessary. Cookie durations are shown in the cookie consent settings.

Children’s privacy

Wholenovia is intended only for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe that a person under 18 has provided personal data through the website, contact support@wholenovia.com so that we can review and, where appropriate, delete it.

Quiz results and automated processing

Wholenovia quizzes may generate a suggested result based on the answers you select. These results are provided for general informational purposes only. They do not involve automated decisions that produce legal or similarly significant effects, and they are not medical, psychological or professional assessments.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to Wholenovia, its services or applicable legal requirements. The revised version will be posted on this page with an updated date. Where required, we will provide additional notice or request renewed consent.